Queensland’s first satellite hospital in Caboolture, touted as an innovative solution to alleviate pressure on main hospital facilities, is facing criticisms from patients due to excessively long wait times and staffing issues.
The satellite hospital, located in close proximity to the main Caboolture Hospital, opened in late July 2023 with the promise of providing timely medical care for minor injuries and illnesses. However, recent incidents have raised concerns about its effectiveness.
On a recent Monday, 21 Aug 2023, frustrated patients like Brooke and Kendra Young experienced an unexpectedly prolonged wait at the satellite hospital. Kendra, who suffers from a condition that can cause her throat to close when she’s sick, waited for nearly four hours alongside only 12 other patients to receive medical attention for a viral infection. Much to their disappointment, only one doctor was on duty at the facility during their visit.
“We arrived at 10.30 and in total 12 others walked through the doors,” Ms Young said. “We weren’t seen for four hours. It was absolutely ridiculous. There would be no way I would come here again, I just don’t understand it.”
Despite its intended purpose, the level of care and resources available at the facility were reportedly lacking. However, some patients have had relatively efficient experiences
The opposition has also been critical of the satellite hospital program, arguing that the lack of overnight beds disqualifies these facilities from being labeled as hospitals. Additionally, budget overruns have raised concerns about the program’s financial sustainability.
Despite the challenges faced by the Caboolture satellite hospital, Queensland’s Health Minister Shannon Fentiman remains committed to the concept. A third satellite hospital was recently opened in Redlands, with plans to cater to up to 1000 patients a week once fully operational.
Minister Fentiman emphasized the need to provide quality healthcare to all Queenslanders, regardless of their location, while acknowledging the pressures on the healthcare system.
Published 24-Aug-2023
